Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return most items within 30 days of receipt for a full refund, subject to the following conditions:

• The item must be unused, in its original packaging, and in the same condition as when it was received.
• Proof of purchase must be provided.
• Certain items, such as perishable goods, custom orders, or sale items, are not eligible for return.

 Refunds:
Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase. Shipping fees are non-refundable.

Exchanges:
If you wish to exchange an item for a different size, color, or product, please contact our customer service team. Exchanges are subject to product availability.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Pet Domain with respect to your use of our website and the purchase of products. Any prior agreements, understandings, or representations are hereby superseded.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: epicenterprises236@gmail.com
• Mailing Address: The Pet Domain, 18 Dawnridge Dr Hazelwood, MO 63042

Thank you for choosing The Pet Domain! We appreciate your business and are committed to providing you with the best possible service.