Terms & Conditions

Welcome to The Pet Domain! We appreciate your interest in our ecommerce business. Before using our website, please take a moment to review our terms and conditions carefully. By using our site, you agree to be bound by the terms and conditions outlined below.

1. Use of Website: The Pet Domain provides a platform for users to purchase products related to pets. You agree to use our website for lawful purposes only, and not to use our website for any illegal or unauthorized activities.
2. Product Information: We strive to provide accurate and complete product information on our website. However, we cannot guarantee that all product descriptions, images, or pricing are entirely accurate, complete, or error-free. We reserve the right to correct any errors or inaccuracies on our website and to change or update information at any time without prior notice.
3. Payment and Billing: All payments for orders must be made using our accepted payment methods, including credit cards, debit cards, PayPal, and other approved methods. The Pet Domain will not store any credit card or debit card information on our servers. All payments will be processed securely through our third-party payment processors. You are responsible for providing accurate billing and contact information and updating that information if there are any changes.
4. Shipping and Delivery: We will make every effort to ensure your order is shipped as quickly as possible, however, we cannot guarantee delivery times or that delivery will be completed by any specific date. Shipping charges and delivery times may vary depending on the shipping carrier, shipping destination, and the products being shipped. We are not responsible for any delays, damages, or other issues that may arise during the shipping process.
5. Returns and Refunds: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, please review our Return Policy for instructions on how to return the product for a refund or exchange. Please note that not all products may be eligible for returns or exchanges.
6. Intellectual Property: All content on our website, including images, logos, text, and other materials, is protected by intellectual property laws and may not be copied, reproduced, or used without our express written consent.
7. Indemnification: You agree to indemnify and hold The Pet Domain, its affiliates, employees, and agents harmless from any claims, damages, or expenses, including reasonable attorneys' fees, arising out of your use of our website or your violation of these Terms and Conditions.
8. Limitation of Liability: The Pet Domain shall not be liable for any damages or losses, including, but not limited to, direct, indirect, incidental, punitive, or consequential damages, arising out of your use of our website or your inability to use our website.
9. Modification of Terms: The Pet Domain reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised Terms and Conditions.
10. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which The Pet Domain is located. Any legal action arising out of or relating to These Terms and Conditions shall be brought in the state or federal courts located in that jurisdiction.
11. Use of Client Information: The Pet Domain may collect personal information from you when you create an account, place an order, or subscribe to our newsletter. This information may include your name, address, email address, and other contact information. The Pet Domain may use this information to communicate with you about your orders, to personalize your shopping experience, and to send you promotional and marketing materials that may be of interest to you. We may also use your personal information to improve our website, to analyze trends and statistics, and to prevent fraud or other prohibited or illegal activities. The Pet Domain may share your personal information with our third-party service providers who assist us in operating our website or fulfilling your orders, such as payment processors, shipping companies, or marketing partners. We will not sell or rent your personal information to any third party without your explicit consent. By using our website, you consent to the collection, use, and disclosure of your personal information as described in this clause and in our Privacy Policy.

If you have any questions about these terms and conditions, please contact us at info@thepetdomain.com.